1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, and payment information when you register for an account or make a purchase.

2. How We Use Your Information

We use the information we collect to:

  • Process your transactions and deliver services
  • Send you order confirmations and updates
  • Communicate with you about products, services, and promotions
  • Improve our services and customer experience
  • Prevent fraud and enhance security

3. Information Sharing

We do not sell your personal information. We may share limited data with trusted service providers who help us operate this website, process payments, deliver services, or serve advertising and analytics. These providers are contractually required to protect your data and use it only for the services they perform for us.

Payment processing is handled by Paystack (and/or other processors we may use). When you pay, some transaction details may be processed according to that provider's privacy policy in addition to ours.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and similar technologies

We use cookies, local storage, and similar technologies for essential website functions (for example keeping you signed in where applicable, security, and load balancing), to understand how visitors use our site, and—if you accept non-essential cookies through our banner—for measurement and advertising partners.

5a. Advertising (Google AdSense)

This site may display ads served by Google and other partners. Those partners may use cookies or mobile advertising IDs to show ads based on your visits to this site and other sites, to limit how often you see an ad, and to measure ad performance. You can read how Google uses data when you use partner sites or apps in Google's policy: policies.google.com/technologies/partner-sites.

You can manage or opt out of personalised advertising from Google and many other vendors through Google Ads Settings or industry tools such as aboutads.info/choices(United States) and the Your Online Choices site (EU).

5b. Analytics

If you choose “Accept” on our cookie banner, we may use Google Analytics or similar tools to collect aggregate statistics (for example pages viewed and general location). We configure analytics to avoid loading until you have accepted non-essential cookies, where technically possible.

5c. Children

Our services are not directed at children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

6. International visitors

If you are in the European Economic Area, the United Kingdom, or other regions with data protection laws, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing or to lodge a complaint with a supervisory authority. Contact us using the details below and we will respond within a reasonable time.

7. Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt-out of marketing communications

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

For questions about this privacy policy, please contact us at support@faladatagh.com

Our Terms & Conditions describe rules for using this website and services; this Privacy Policy explains how we handle personal data.